Slideshow
❗ UP TO 60% OFF ❗
30 DAY MONEY BACK GUARANTEE ↩️
EVERYDAY BASICS
BECOME PART OF THE COMMUNITY
POST US ON TIKTOK FOR A CHANCE TO WIN FREE ITEMS!
FREQUENTLY ASKED QUESTIONS
Is Velour a trusted brand?
Absolutely. We are proud to be trusted by over 10,000 customers worldwide, maintaining a 4.5★ rating on Trustpilot. Every Velour order includes fully tracked shipping, dedicated customer support, and a transparent return policy. You can also explore our vibrant community and customer reviews on Trustpilot and TikTok!
Do you offer international shipping?
Yes, we ship globally! Whether you are in Europe (such as Finland, the Netherlands, or Belgium) or anywhere else in the world, we deliver directly to your doorstep. Best of all, worldwide shipping is completely FREE and automatically applied at checkout.
How quickly will my order arrive?
Our team processes all orders within 1-3 business days. Once dispatched, worldwide delivery typically takes between 7-14 business days. You will receive a confirmation email containing your personal Track & Trace code as soon as your package is on its way.
What if I am not satisfied with my purchase?
We want you to genuinely love your Velour pieces. If something isn't the perfect fit, we offer an easy and transparent 30-day return window. We aren't here to lock you into keeping something you don't love. Please review our Return Policy page for step-by-step instructions.
How can I get in touch for other questions?
We are always here to help! You can reach our dedicated support team anytime via email at shopvelourclo.com or through our official Contact Page.
Average reply time: 24h.
Mon-Sun: 9 AM - 6 PM.
QUESTIONS?
Find quick, comprehensive answers to everything you need in our dedicated FAQ Page
30-DAY RETURNS
Not the perfect fit? Reach out to us, and we will gladly guide you through a seamless, stress-free return experience.
24/7 DEDICATED SUPPORT
Our customer care team is available around the clock to provide you with personalized assistance, anytime you need it.
FREE SHIPPING WORLDWIDE
Enjoy fast, fully tracked, and free delivery on all orders—shipped directly to your doorstep, anywhere in the world.
